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Shipping Policy

SHIPPING POLICY

Do You Offer Free Shipping?

Yes, shipping is free on most items. For some items, shipping is charged over $75.

Will My Order Arrive In Different Packages?

For a multi-item order, the item may be shipped from different warehouses, depending on the product availability and reach. If a popular item is in a shortage, we might ship your items at different times and in different packages to prevent any delay or late delivery.

When Will My Order Reach?

Once the order is placed with us, we’ll ship it out directly from any of our domestic or international warehouses. We’ll do everything to get it delivered to you as fast as possible. Depending on the nature of items ordered, the estimated delivery time will lie somewhere between 1-5 weeks from the date of order placed. Please note, this is just the estimated time and not the actual delivery period.

What If My Order Gets Misplaced Or Stuck In The Mail?

Our shipping and handling service is insured. For any order that gets stuck at the customs or gets lost or damaged during the delivery, we deeply apologize for it. The postal service process is out of our control. However, in cases like these, we’ll send you a new package with full tracking and faster shipping. To know about the shipping situations, please refer to our refund and return policy.

Are Customs And Tax Charges Included In Prices Displayed?

The prices displayed on our site don’t include any taxes. This means you are liable to pay for customs duties and taxes once the order reaches you. The import tax, duties and related customs fee may be charged depending on your local customs office. Payment of these charges and taxes is your responsibility. We are not responsible for the delay of orders caused by the customs department. For More Queries On Shipping, Please Email Us At info@martlovers.com.

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